E/C.12/GC/24
whether a violation has taken place and to order cessation of the violation and reparation to
redress the harm done. Reparation can be in the form of restitution, compensation,
rehabilitation, satisfaction, and guarantee of non-repetition,94 and must take the views of
those affected into account. To ensure non-repetition, an effective remedy may require
improvements to legislation and policies that have proven ineffective in preventing the
abuses.
42.
Because of how corporate groups are organized, business entities routinely escape
liability by hiding behind the so-called corporate veil, as the parent company seeks to avoid
liability for the acts of the subsidiary even when it would have been in a position to
influence its conduct. Other barriers to effective access to remedies for victims of human
rights violations by business entities include the difficulty of accessing information and
evidence to substantiate claims, much of which is often in the hands of the corporate
defendant; the unavailability of collective redress mechanisms where violations are
widespread and diffuse; and the lack of legal aid and other funding arrangements to make
claims financially viable.
43.
Victims of transnational corporate abuses face specific obstacles in accessing
effective remedies. In addition to the difficulty of proving the damage or establishing the
causal link between the conduct of the defendant corporation located in one jurisdiction and
the resulting violation in another, transnational litigation is often prohibitively expensive
and time-consuming, and in the absence of strong mechanisms for mutual legal assistance,
the collection of evidence and the execution in one State of judgments delivered in another
State present specific challenges. In some jurisdictions, the forum non conveniens doctrine,
according to which a court may decline to exercise jurisdiction if another forum is available
to victims, may in effect constitute a barrier to the ability of victims residing in one State to
seek redress before the courts of the State where the defendant business is domiciled.
Practice shows that claims are often dismissed under this doctrine in favour of another
jurisdiction without necessarily ensuring that victims have access to effective remedies in
the alternative jurisdiction.
44.
States parties have the duty to take necessary steps to address these challenges in
order to prevent a denial of justice and ensure the right to effective remedy and reparation.
This requires States parties to remove substantive, procedural and practical barriers to
remedies, including by establishing parent company or group liability regimes, providing
legal aid and other funding schemes to claimants, enabling human rights-related class
actions and public interest litigation, facilitating access to relevant information and the
collection of evidence abroad, including witness testimony, and allowing such evidence to
be presented in judicial proceedings. The extent to which an effective remedy is available
and realistic in the alternative jurisdiction should be an overriding consideration in judicial
decisions relying on forum non conveniens considerations. 95 The introduction by
corporations of actions to discourage individuals or groups from exercising remedies, for
instance by alleging damage to a corporation’s reputation, should not be abused to create a
chilling effect on the legitimate exercise of such remedies.
45.
States parties should facilitate access to relevant information through mandatory
disclosure laws and by introducing procedural rules allowing victims to obtain the
disclosure of evidence held by the defendant. Shifting the burden of proof may be justified
where the facts and events relevant for resolving a claim lie wholly or in part within the
exclusive knowledge of the corporate defendant. 96 The conditions under which the
protection of trade secrets and other grounds for refusing disclosure may be invoked should
be defined restrictively, without jeopardizing the right of all parties to a fair trial.
Furthermore, States parties and their judicial and enforcement agencies have a duty to
94
95
96
Ibid., part IX, “Reparation for harm suffered”.
See also recommendation CM/Rec(2016)3 of the Committee of Ministers of the Council of Europe,
appendix, para. 34.
As already noted by the Committee in the specific context of actions alleging discrimination: see the
Committee’s general comment No. 20, para. 40. See also A/HRC/32/19, annex, para. 12.5 (in relation
to civil cases) and para. 1.7 (in relation to criminal and quasi-criminal cases).
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