A/HRC/36/45/Add.2 including indigenous peoples, rural populations, the homeless and those in poorly served peripheral urban areas; (g) Urgently update the quality standard for drinking water in line with World Health Organization guidelines and recommendations for drinking water quality and provide more stringent and health-oriented surveillance and monitoring of drinking water quality; (h) Ensure that social tariffs for services are applied to ensure the provision of affordable water and sanitation to all, including the poorest and most marginalized in society, and families whose circumstances leave them highly vulnerable, such as those affected by forced disappearance; (i) Establish legal provisions prohibiting the disconnection of users who are economically unable to pay their bills for those services; (j) Provide improved support and funds to community-managed water and sanitation systems from different levels of governments to ensure their expansion and effective operation; (k) Enhance measures to ensure equal access to water and sanitation for women and girls, particularly in peripheral urban and dispersed rural locations, and to eliminate the impact that water collection and carrying and domestic water and sanitation roles have on women’s ability to engage in work and on girls’ access to education; (l) Remove restrictions limiting or banning the delivery of water and sanitation services to illegal or informal settlements, with a view to enabling the inhabitants of those settlements to fully enjoy their rights to access those services without discrimination; (m) Improve access to water, sanitation and hygiene in all educational establishments in both rural and urban areas by rapidly implementing policies to provide toilets and drinking water points, prioritizing states and communities with higher levels of poverty and marginalization. Furthermore, ensure that legal provision for water and sanitation in schools, health institutions, prisons and other public institutions is included in law; (n) Take measures to ensure that water and sanitation services for indigenous peoples are accessible, affordable and acceptable to them and appropriate for their unique cultural traditions, beliefs and traditional community land and water management systems; (o) Conduct urgent and independent investigations into the environmental and health impacts of development projects, industrial and commercial activities and the extensive use of pesticides, with a focus on contamination or overuse of water sources, particularly where such water sources are used to supply one or more communities. Moreover, systematic monitoring of the level of specific contaminants in piped water is an urgent issue; (p) Improve and strengthen the implementation of the regulatory and policy framework on access to information, participation and prior, free and informed consultation to ensure that communities, including indigenous and dispersed rural communities, are properly informed, involved in planning, implementation and follow-up processes, and able to raise their concerns with the appropriate authorities and receive rapid responses and resolution of their problems; (q) Strengthen access to remedies for violations of the rights to water and sanitation, including measures to prevent repetition, for all affected persons through judicial mechanisms and non-judicial grievance procedures that are accessible, transparent and accountable. In that regard, ensure that information on such mechanisms is readily available to all and where necessary, that legal or other assistance is provided; 18

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