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or areas without access to a piped supply may use a borehole or well that is
available for their own use or for the use of the broader community, particularly
where such a settlement does not have another reliable source of water.
67. Whether or not this type of service meets human rights criteria standards
depends on multiple factors. Particular issues to consider are water quality, price,
distance from the home, waiting times (where there are a number of households
using the same source) and the appropriate transport to and storage within the home.
Depending on the position of the facility relative to the home, households may not
be able to collect the optimum amount of water to ensure good heal th. Even where
water is safe at source, the transport of water to the home, and storage within the
home may not be safe, and the necessary water treatment can be prohibitively
expensive for households living in poverty. Further, there is seldom any assista nce
for using household water treatment methods to ensure that they are reliable, safe
and sustainable. Similarly, they often do not have regular access to the necessary
materials (for example, chlorine). Prices for water supplies may rise and fall
according to water availability, putting the price of water out of reach for
households on low-incomes in times of water scarcity.
68. Thus, while these informal shared or communal services may be providing
service to millions of households, these services should be seen merely as interim
solutions. States must adopt measures to either appropriately regulate them or
replace them with systems that can be regulated and that meet the human rights
standards. Where a State takes steps to provide formal service to area s formerly
serviced only by informal providers, it is important that it ensures the affordability
of formal services for the users in question.
3.
Individual on-site solutions
69. Households may also have their own water supply from a private well or
borehole. Private wells may not provide a regular or year -round supply of water,
with seasonal dry periods being problematic in some regions. To ensure water
quality, wells must be protected from animals and other sources of contamination.
Wells in high-density urban areas are often at great risk of contamination. In some
instances, a household will sell water to neighbours. Although this may be safe in
some rural areas, there is seldom any regulation of water quality or affordability, or
of construction and maintenance.
70. Rainwater harvesting is also a common household (or shared) solution. Again
there can be issues with household water treatment and storage, and continuity of
supply in areas with variable rain. Rainwater harvesting can be particularly useful as
an additional source of water to complement other forms of supply. Other types of
self-supply, such as the collection of surface water, seldom meet the standards and
principles of the human rights to water and sanitation.
71. The category of individual on-site solutions also includes the provision of a
household-level service by a well or borehole provided by a small-scale provider.
Particular issues to consider include monitoring the proper construction, operation
and maintenance of the borehole or well, in order to ensure that it is sustainable in
terms of both technology and management.
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