accommodation of these characteristics which is the central purpose of s. 15(1) in relation to
disability.
66 Unlike in Simpsons-Sears and Rodriguez, in the present case the adverse effects suffered
by deaf persons stem not from the imposition of a burden not faced by the mainstream population,
but rather from a failure to ensure that they benefit equally from a service offered to everyone. It
is on this basis that the trial judge and the majority of the Court of Appeal found that the failure to
provide medically related sign language interpretation was not discriminatory. Their analyses
presuppose that there is a categorical distinction to be made between state-imposed burdens and
benefits, and that the government is not obliged to ameliorate disadvantage that it has not helped
to create or exacerbate. Before attempting to evaluate these assumptions, it will be helpful to
relate the reasoning of the courts below in more detail.
67 As previously noted, both the trial judge and majority of the Court of Appeal determined that,
while the access of deaf people to medical services is limited to a certain extent by their
communication handicap, this limitation does not result from the denial of any benefit of the law
within the meaning of s. 15(1) of the Charter. They were able to come to this conclusion because
of the manner in which they characterized sign language interpretation. Interpretation services,
they held, are not medically required. Rather, they are "ancillary services", which, like other nonmedical services such as transportation to a doctor's office or hospital, are not publicly funded.
68 Having determined that sign language interpretation is a discrete, non-medical "ancillary"
service, the courts below were able to conclude that the appellants were not denied a benefit
available to the hearing population. As the majority of the Court of Appeal explained, prior to the
introduction of a universal medicare system, deaf and hearing persons were each required to pay
their doctors. When necessary for effective communication, deaf persons were also obliged to
pay for sign language translators. The Medical Services Plan, the court observed, removes the
responsibility of both hearing and deaf persons to pay their physicians. Deaf persons, of course,
remain responsible for the payment of translators in order to receive equivalent medical services
as hearing persons, as they would be in the absence of the legislation. In the court's view,
however, any resulting inequality exists independently of the benefit provided by the state.
69 While this approach has a certain formal, logical coherence, in my view it seriously
mischaracterizes the practical reality of health care delivery. Effective communication is quite
obviously an integral part of the provision of medical services. At trial, the appellants presented
evidence that miscommunication can lead to misdiagnosis or a failure to follow a recommended
treatment. This risk is particularly acute in emergency situations, as illustrated by the appellant
Linda Warren's experience during the premature birth of her twin daughters. That adequate
communication is essential to proper medical care is surely so incontrovertible that the Court
could, if necessary, take judicial notice of it. As Professor Pothier observes, for the hearing
population "conversation between doctor and patient is so basic to the provision of medical
services that it is taken for granted"; see Dianne Pothier, "M'Aider, Mayday: Section 15 of the
Charter in Distress" (1996), 6 N.J.C.L. 295, at p. 335.
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